Frequently Asked Questions

Getting Started

  1. HOW DO I OPEN AN ACCOUNT?

    It’s easy to open your account, simply click on the Register button at the top of the page. You will then be directed to the registration form where you will need to complete a straight forward form. Before clicking on OPEN ACCOUNT please make sure you declare that you are over 18 and that you have read, accept and agree to our Terms and Conditions. You will then be sent an activation email, if you don’t receive this email ensure you check your spam folder, and after you have successfully activated your account you can immediately login to your account.

  2. I AM HAVING PROBLEMS CREATING AN ACCOUNT WHAT SHOULD I DO?

    For any issues in registering an account please contact our Customer Support team by clicking on the Live Chat button at the bottom of the screen or email support@cbet88.com.

  3. DO I NEED TO MAKE A DEPOSIT TO BE ABLE TO OPEN AN ACCOUNT?

    No, opening an account is free. You will only need to make a deposit if you want play our casino games for real money or make a bet in the sportsbook.

  4. DO YOU ACCEPT PLAYERS FROM MY COUNTRY OF RESIDENCY?

    Currently we only accept players who are residents of the UK (excluding Northern Ireland).

  5. WHICH CURRENCIES CAN I USE?

    Currently the only accepted currency is GBP.

  6. WHY HAVE I BEEN ASKED TO SEND DOCUMENTS FOR AGE VERIFICATION?

    It is against the law to use the website or the services if you are not over eighteen (18) years of age. We perform age verification tests on all player accounts and ask for information from you, and/or use other sources of information, in order to verify that you are over 18. You can confirm your age by providing us with a high-quality digital copy of a photo identity document. All you need is one Photo ID from the following list: Passport, Driving Licence, National ID Card.

  7. HOW DO I SEND YOU MY VERIFICATION DOCUMENTS?

    You can confirm your age by providing us with a high-quality digital copy of a photo identity document. All you need is one Photo ID from the following list: Passport, Driving Licence, National ID Card. To send any documents please email documents@cbet88.com.

  8. WHAT ARE THE SYSTEM MINIMUM REQUIREMENTS TO BE ABLE TO PLAY AT CBET88?

    Computers:

    •  Windows - Intel Pentium processor (Pentium II or higher recommended) 64mb ram.

    •  Macintosh - Power Macintosh Power PC processor (G3 or higher recommended) 64mb ram.

    •  Adobe Flash 10 or greater.

    •  Compatible with most Windows Operating systems (Windows 2000, XP, Vista and Windows 7, Windows 8).

    •  Internet Explorer versions lower than IE7 are not supported.

    Mobile Devices:

    •  All mobile devices that can display a webpage (m.cbet88.com.com)