Terms & Conditions

General Terms and Conditions

These Terms and Conditions (the “Terms”) are the terms and conditions on which this Website and Services are made available to you. These Terms were last updated on 28 August 2018. All previous versions of the Terms no longer have effect.


1.1 The Terms are a legally binding agreement. By accessing this Website and/or using the Services you agree to be bound by the Terms. Please read the Terms carefully and if you do not agree to any of the provisions of the Terms you should immediately stop using this Website and the Services.

1.2 In addition to these Terms, your use of the Website and/or Services is also subject to the following additional rules (together the “Additional Rules”) which apply to you depending on the type of gambling services you are using:

•  the rules that apply to each game, as set out on the main landing page of each game (the “Game Rules”);

•  any terms and conditions of promotions, bonuses and special offers which may be found on the Website from time to time; and

•  the ‘Interrupted Gambling Policy’ (which is set out below).

Before you use the Wesbite and/or the Services, you should also read the Privacy Policy and Cookie Policy which set out information on how we use your personal information and cookies.

For the purposes of these Terms, the phrase “Terms” includes all applicable Additional Rules and the Additional Rules are incorporated into these Terms by reference.

1.3 In these Terms, where we use capitalised words they have the meanings set out below:

•  “Additional Rules” has the meaning given above;

•  “Games Rules” has the meaning given above;

•  “Services” means the casino and betting services we provide via the Website;

•  “Terms” means these terms and conditions and any applicable Additional Rules; and

•  “Website” means this website (www.cbet88.com including sub-domains) and any mobile or device specific version and any related applications of the website.


2.1 We are Inventive Dragon Ltd. (“IDL”), a company registered in the British Virgin Islands under registration number 1911653 with registered office at Wickhams Cay II, Road Town, Tortola, VG1110, British Virgin Islands.

2.2 In the Terms, the use of the word/s “we”, “us”, or “our”, shall refer to IDL. The use of the words “you”, “your” and “customer” means you, the person who uses the Website and/or the Services.

2.3 If you have any questions, complaints or comments about the Website, Services or the Terms then you can contact us at through the site Contact Us page or email support@cbet88.com or you can write to us at:

10th Flr., Pacifica One Center
No. 2178 Don Chino Roces Ave.
Makati City 1231 Philippines
Tel. No.: +63-917-830-0311


3.1 We are licensed and regulated in Great Britain by the Gambling Commission under the provisions of the Gambling Act 2005 for the purposes of operating and offering internet gambling services (licence number 000-048954-R-327155-001). You can find further details of our licence here: https://secure.gamblingcommission.gov.uk/PublicRegister/Search/Detail/48954.


4.1 It is against the law to use the Website or the Services if you are not over eighteen (18) years of age. When you register for an account, you will be requested to provide your name, address, date of birth and contact information. We may ask for further information from you, or use other sources of information, in order to verify that you are over 18 and that the details supplied are correct (this may include, but is not limited to, you providing us with identification and/or us using independent credit reference agencies). If we have not been able to verify your age within seventy two (72) hours of you opening an account and depositing funds, your account will be frozen and no further gambling will be permitted until we verify your age. If we discover that you are younger than eighteen (18), we will close your account and refund you any amounts that you have deposited but not any winnings accrued.

4.2 To use the Website and/or the Services you must also:

•  be a resident of Great Britain;

•  have a valid bank account or payment method that is approved by us that is registered to an address in a territory in which we accept users;

•  complete the registration form fully and honestly;

•  not be one of our employees or any employee of any of our licensees, distributors, wholesalers, subsidiaries or other agencies, suppliers, retailers, nor in the immediate family of any such individual; and

•  comply with these Terms at all times.


5.1 Opening an account

5.1.1 To open an account, click REGISTER. This will direct you to our Customer Registration page where you will need to complete the registration form. Once you have done so, you will be provided with your account details which shall be your reference to your account with us. The information you provide within this registration form MUST be accurate and complete. In the event that we discover that your details are not accurate, we reserve the right to suspend your account and void any winnings. If your account is suspended, you should Contact Us or email support@cbet88.com. After you have completed the registration form, you must click on the “OPEN ACCOUNT” button in order to create your account and use the Website.

5.1.2 You are allowed to choose your own Username/Password combination for your account for accessing the Website. You must keep this information secret and confidential as you are solely responsible for all bets/wagers placed on your account and any other activities taking place on your account. 

5.1.3 We may decline acceptance of a registration request at any time and for any reason.

5.1.4 You can register, hold and operate only one (1) account. In the event that we discover that you operate more than one account, all accounts traced to you shall be suspended and no further wagering can be undertaken until all your accounts and funds have been consolidated into one account. The rest of your accounts will then be closed.

5.1.5 Your account is for your sole personal and recreational use only and shall not be used for any professional or commercial purpose, or by any third party.

5.1.6 You must ensure that you keep your personal details up to date as we may provide notification to you by email, telephone, text message or post. Your account information may be amended within the My Profile page within the My Account section of the Website. If you require any assistance, please Contact Us.

5.2 Closing an account

5.2.1 If you want to close your account, please Contact Us. Upon request your account will be closed and you will not be able to access your account thereafter. Closure of your account will automatically render any open games, bets/wagers, bonus funds and entries in any promotions void. Provided that you have complied with these Terms, your account balance less any bonuses will be transferred to you by your chosen payment method.

5.2.2 After your account has been closed, it will remain closed unless and until you ask for it to be re-opened. Re-opening a closed account will require you to follow the procedures for opening an account outlined above. However, we may refuse to re-open your account in certain circumstances (including where a permanent exclusion or self-exclusion has been applied to your account pursuant to our Responsible Gaming Policy.

5.3 Dormant accounts

5.3.1 If your account is inactive for a continuous period of twelve (12) months or more it shall be deemed dormant and if the balance on your account is zero it will be closed. If there are any funds left in your account, we will try to reach you by any of the two (2) contact methods that you provided at registration to organise the return of the funds. We will deduct an administration fee from the remaining balance of 5% (£2 minimum) prior to return of funds, and if unable to contact you, a further 5% fee per month will be deducted until the account balance is reduced to zero.

5.3.2 You can reactivate your account at anytime by successfully logging in to your account, making a deposit or placing a bet/wager. You can then request a refund of any administration fees by Contacting Us.


6.1 Depositing

6.1.1 You may deposit funds to your account using any of the payment methods available on the website within the Deposit Page only. We are not responsible for any charges or fees applied by your card issuer, bank or financial institution when you do so. Please check with your card issuer for further information.

6.1.2 You may only bet/wager with the amount of cleared funds held in your account. In order to place bets or wagers you must deposit monies into your account. Further details of how to deposit or withdraw and transfer funds can be found in the Deposit Page or Withdrawals Page of the Website.

6.1.3 You can use any one (1) payment method registered in your name to deposit funds. For payment methods that require a specific account holder, you should only deposit funds into your account from a source where you are the named account holder. If we identify that the named account holder differs from the name registered in your account, we may void any winnings arising from use of such deposits. You may be requested to provide us with documents to verify the details of the payment method(s) used by you to deposit funds.

6.1.4 The minimum amount which you can deposit in your account is £10.00. We may vary the deposit limits for individual members following a review of an individual player’s playing status and account history. We will always inform you before doing so however.

6.1.5 If we incur any charge-backs, reversals, cancellations or other charges in respect of deposits made into your account, we reserve the right to charge you for the relevant amounts incurred.

6.2 Withdrawing

6.2.1 You may withdraw funds from your account using any of the payment methods used to deposit. Withdrawal payments can only be made in the name of and to the registered account holder.

6.2.2 To make a withdrawal request click on Withdraw on the Website. The minimum amount which you can withdraw from your account in a single transaction is £10.00. The maximum amount which you can withdraw from your account in one calendar day is £50,000.00 If, however, for any reason you wish to withdraw your entire account balance, no such limits will apply. Please Contact Us if you require further information on how this can be done.

6.2.3 Withdrawals may be subject to other restrictions imposed by the payment solution provider depending on which registered payment method you have chosen. You should ensure that you have read the terms and conditions of your payment solution provider before choosing your deposit/withdrawal option.

6.2.4 You are responsible for providing us with the correct bank account information for the withdrawal of your funds. We will not repay any funds paid to the incorrect account if this was due to your error.

6.2.5 You will not be able to withdraw any funds from your account until we have satisfactorily verified:

•  your identity and that you are eighteen (18) years or older;

•  all deposits made into your account have been confirmed as cleared and none have been charged-back, reversed or otherwise cancelled; and

•  that you have not deposited funds from criminal, illegal or fraudulent activities, in accordance with the anti-money laundering checks set out below.

6.2.6 Further verification checks will be performed when deposits, cumulative wager amount or cumulative withdrawals are in excess of £1,500 in one (1) calendar day. In such circumstances your account may be suspended and we may have to contact you and ask you to provide further information to us in order to complete the Checks. Your Account will remain suspended until you have provided us with such information. If you do not or cannot provide us with such information then we reserve the right to permanently close your Account.

6.2.7 Withdrawals will be processed no later than one (1) calendar day after the identity, age and anti-money laundering verification checks set out above have been completed.

6.3 Placing Bets/Wagers

6.3.1 We reserve the right to decline all, or part, of any bet/wager requested at our sole and absolute discretion. All bets/wagers are placed at your own risk and discretion.

6.3.2 You should make sure that you read the applicable Game Rules carefully before starting to play a game and must comply with the Games Rules when playing a game.

6.3.3 We only accept bets/wagers made online (including via mobile or tablet devices or downloadable applications on a mobile device). Bets/wagers are not accepted in any other form (telephone, post, email, fax, etc.) and where such bets are received, they will be invalid and void regardless of the result.

6.3.4 Funds from your account will be allocated to bets/wagers in the order they are placed and will not be available for any other use. We reserve the right to void and/or reverse any transactions made after a bet/wager has been placed involving allocated funds, either at the time or retrospectively. Bets/wagers will not be valid if there are insufficient funds in your account.

6.3.5 Your use of the sports betting services that we provide is subject to the Sports Betting Rules.

6.3.6 A bet/wager that you request will only be valid once accepted by our servers. Each valid bet/wager will receive a unique transaction code. We shall not be liable for the settlement of any bets/wagers which are not issued with a unique transaction code. If you are unsure about the validity of a bet/wager, you can check your transaction history, or Contact Us.

6.3.7 Should a dispute arise, you agree that our transaction log database will be the ultimate authority in such matters.

6.4 Anti-money laundering

6.4.1 It is unlawful for you to deposit funds obtained from criminal, illegal or fraudulent activities into your account (or to attempt to do so). We are required by law to undertake certain anti-money laundering checks to prevent such behaviour.You can access our ‘Crime and Disorder and Anti-Money Laundering Policies’ here.

6.4.2 We monitor unusual or suspicious transactions and we may require that you provide additional identification documentation or proof of your source of funds at any time if we suspect you may be depositing funds obtained from criminal, illegal or fraudulent activities. Until you have satisfactorily passed such verifications, we may freeze your account and retain any funds (including winnings and deposits).

6.4.3 Where we reasonably suspect criminal, illegal or fraudulent activities we may report such activity to the appropriate regulator or authority, close your account and retain all funds in your account (including deposits and winnings).

6.5 No interest or credit

6.5.1 Your Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any banking insurance system. Additionally any money deposited with us in your Account will not earn any interest.

6.5.2 No credit will be offered by us and all bets/wagers must be placed from funds deposited in to your account. We reserve the right to void any bet/wager which may have inadvertently been accepted when the account did not have sufficient funds to cover the bet/wager. Should funds be credited to a your account in error it is your responsibility to inform us without delay and we will recover such funds by an account adjustment.

6.6 Protection of your funds

6.6.1 We are required by our licence with the Gambling Commission to inform customers about what happens to funds which we hold on account for you in the event of insolvency.

6.6.2 We hold customer funds in designated accounts which are separate from the Company’s business funds in bank accounts which we hold with our payment processors. These funds are not protected in the event of insolvency and will form part of the assets of the Company. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: basic segregation.


7.1 Your current balance including any bonus funds is available at all times on the top navigation bar of the Website once you have logged into your account. You may access information about your usage history, Responsible Gaming options and other account details by clicking on My Account on the Website. This will direct you to your Account Profile, Account Statement and Responsible Gaming pages. If you choose to access this information through a third party user inter-face, you may not be able to receive the full information about your history and current balance.


8.1 You agree that in using the Website and/or Services you will not engage in the following prohibited activities (“Prohibited Activities”):

•  Use of bots or software aids – using any third party software (including bots) to automatically play any games or places wagers/bets or using any other technical means to manipulate the outcome of a game or your account data;

•  Collusion and cheating – cheating at gambling or colluding with others to cheat at gambling;

•  Fraud and crime – using the Website and/or Services for any criminal or fraudulent purpose or using the Website in any other way that may lead to the encouragement, procurement or carrying out of any criminal or fraudulent activity;

•  Commercial use - using the Website and/or Services for any commercial purpose or to promote your own or another third party’s products or services;

•  Bonus Abuse – using multiple accounts to claim a bonus or promotion multiple times, or colluding with others to take advantage of bonuses or promotions; or taking any other undue advantage

•  Offensive actions - using the Website for any purpose which is considered to be defamatory, abusive, obscene, racist, sexist, discriminatory, or offensive, including using any abusive or offensive language in your use of the Website and Services (including selecting a username or screen name that is abusive or offensive or by using abusive or offensive language in our chat support function);

•  Viruses - transferring files that contain (but not limited to) viruses, worms, trojans or similar material that may be malicious or harmful;

•  Denial of Service attacks - attacking the Services via a denial-of-service attack or any other form of attack or interference;.or

•  Security breach - attempting to gain unauthorised access to any of the Services, the servers on which the Services are hosted or any server, computer or database connected to the Service, accessing or attempting to access the accounts of other users or to penetrate or attempt to penetrate the Website security measures.

8.2 We may suspend, restrict or terminate your access to this Website, the Services and your account at any time without notice if you commit any Prohibited Activities. We may also void bets and/or wagers and retain any deposits and/or winnings to cover any loses suffered as a result of any such Prohibited Activity.

8.3 If you suspect that any other user of the Website is cheating, you should Contact Us or email support@cbet88.com and a dedicated Customer Support Representative will assist you.


9.1 All promotions and bonuses are subject to these Terms and any other specific terms relating to the relevant bonus or promotion that we publish on the Website (“Promotion Terms”). In the event of any conflict between the Promotion Terms and these Terms, the Promotion Terms will apply.

9.2 Prior to participating in any promotion or claiming any bonus, you should ensure that you read the Promotion Terms carefully as well as these Terms, as participation in any bonus will be acceptance of the Terms.

9.3 You may check what promotions and bonuses you are entitled to or have received by clicking on My Account on the Website.


10.1 You agree that our records (or any records of our third party providers) shall be the final authority in determining any winnings and – subject to your right to bring a claim as set out in the ‘General’ section below - you shall have no right to dispute our decisions in relation to such matters, save in respect of our negligence, breach of these terms or technical failure.

10.2 You are solely responsible for recording, paying and accounting to any relevant authority for any tax or other charge that may be payable on any winnings you receive.

10.3 The maximum aggregate winnings for one account in any one calendar day is £500,000, or any equivalent amount of your chosen currency.


11.1 From time to time, we may request that you consent to us listing your name on the website for promotional purposes. We will not publish your name without your consent. But if you consent to us doing so, you agree that you will be due no compensation for such publication.


12.1 We are committed to offering our customers a fun and friendly online gambling experience, whilst also recognising that gambling can cause problems for a minority of individuals. For this reason, we actively support Responsible Gaming and encourage our customers to make use of a variety of Responsible Gaming features so as to better manage their gambling.

12.2 For more information, or if you have any concerns in relation to your gambling, see our Responsible Gaming Policy.

12.3 Our Responsibility Gaming Policy also provides further details about the options that we provide to help you limit or restrict your gambling. This includes:

12.3.1 Self-exclusion - You may self-exclude at any time. When you do so, your account will be closed and you will not be able to gamble for the period of time chosen by you.

12.3.2 Deposit Limits - You may set a daily, weekly and/or monthly deposit limit at any time. When you do so, you will not be able to make a deposit above the limit selected.

12.3.3 Time-Out - You may take a ‘time-out’ at any time. Like self-exclusion, this will mean that you will not be able to gamble (although ‘time-out’ periods are shorter than self- exclusion periods).

12.3.4 Reality Checks - You may ask to be provided with a ‘reality check’. This is a prompt that will appear on screen and remind you of how long you have been playing. You must acknowledge the reality check in order for it to be removed from your screen.

12.4 You can review all your account Limits and Self Exclusion settings by clicking on My Account on the Website. If you have any questions about the above, please contact Contact Us for assistance.


13.1 We may terminate the Terms and close your account immediately upon giving notice via email if:

13.1.1 for any reason we decide to discontinue provision of the Services in general;

13.1.2 we reasonably believe that you have committed a material breach of these terms (for the avoidance of doubt, this shall include committing any of the prohibited activities set out in the ‘Your Conduct and Prohibited Activities’ section above);

13.1.3 we reasonably believe that your account is associated in any way with any account that has been terminated for material breach of these Terms or blocked for any reason (including due to suspected fraud, collusion or cheating);

13.1.4 you become bankrupt;

13.1.5 we are requested to do so by the police, any regulatory authority or court; or

13.1.6 your account is deemed to be dormant and its balance is, or reaches zero in accordance with the ‘Dormant Accounts’ section above.

13.2 If we close or suspend your account for any of the above reasons, you will be liable for any arising costs including all claims, losses, liabilities, damages, costs and expenses incurred or suffered by us and you will compensate us for such claims, and we shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).

13.3 You may terminate these Terms and close your account and request payment of outstanding funds at any time by Contacting Us. Such termination shall take effect upon the closing of your account, which shall occur no later than forty eight (48) hours after receiving such request. You will remain responsible for any activity on your account between your request and the closing of your account by us. You can also request to close or suspend your account as further detailed in our Responsible Gaming Policy.

13.4 Unless otherwise provided in these Terms and provided that you have complied with these Terms, on closure of your account, any balance in your account (excluding any bonuses) will be returned to you within a reasonable time.

13.5 On termination of these Terms and closure of your account:

•  you shall pay all amounts due and owing to us; and

•  you shall stop using the Website and the Services.


14.1 We hope that you are completely satisfied with the Website and our Services. However, if you have a complaint, we will aim to resolve this with you as quickly as possible.

14.2 If you wish to make a complaint about the Website please Contact Us or email us at support@cbet88.com with as much detail as possible. Our Customer Support team will try to handle and resolve all player complaints. If the support team cannot resolve the complaint they will escalate it to management for solution. We aim to resolve complaints and provide a resolution no later than fifteen (15) calendar days from initial notice.

14.3 Please be ready to answer queries pertinent to your account and a detailed report of your concern upon speaking with our Customer Support Representative. In the event of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim.

14.4 If you are not satisfied with our resolution to your complaint(s), you have the right to escalate your complaint(s) to Independent Betting Adjudication Service (“IBAS”). IBAS’ details are as follows:

Website: https://www.ibas-uk.com/
Email: adjudication@ibas-uk.co.uk
Address: P.O. Box 62639, London EC3P 3AS
Tel. No.: 020 7347 5883
Fax No.: 020 7347 5882

14.5 You also have the right to submit your complaint to the European Online Dispute Resolution (ODR) platform that is available http://ec.europa.eu/odr. However, please be aware that this may increase the amount of time it takes to resolve your complaint.


15.1 Whilst we make reasonable efforts to correct any errors, defects, omissions or malfunctions in the Website and Services as soon as practicable once they have been brought to our attention, we do not promise that the Website and/or Services will be free from errors, defects, omissions or malfunctions.

15.2 We do not promise that the Website or Services will be available uninterrupted and in a fully operating condition. Access to the Website or Services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond our control.

15.3 The Website and Services are provided on an ‘as is’ and ‘as available’ basis. Other than as described in under the section headed ‘our liability to you’ below, we do not make any representation or make any contractual promises in any way in respect of the Services or Website, including, without limitation, any advice given (on a personal or general basis) and statements made by advertisers on or via the Website or Services.

15.4 We are not responsible for any losses caused by your poor internet connection, computer malfunctions, power interruptions and other related factors.

15.5 Overpayment or over-crediting caused by any game malfunction shall be refunded to the account from which overpayment was taken. In cases like these, please promptly notify us by clicking Contact Us on the Website and a dedicated Customer Support Representative shall assist to you.

15.6 You can find further details of what rules will apply in the event that there is a service interruption in our ‘Interrupted Gambling Policy’, which is set out below.


16.1 We have a dedicated team of IT personnel who maintain the security of your account with us and our servers. You should not share your account details, username or password with anyone. For your added security, please ensure that:

•  you have an effective and updated antivirus/antispyware software and firewall running (we may require specific firewall settings to access our games);

•  play only with authorized versions of our games;

•  choose a username that does not reveal any personal information;

•  use strong passwords; and

•  do not reveal personal information and any of your account information to other players.

16.2 You are responsible for maintaining the confidentiality of your username and password and are responsible for all activities that are carried out under them. We will not be liable where your username and/or password is used by someone else (save where this is a result of our negligence). You agree to notify us immediately of any unauthorised use of your username or password of which you become aware.

16.3 All transactions where your username and password have been entered correctly by a third party will be regarded as valid, whether or not authorised by you, except where our negligence or deliberate act has resulted in such party obtaining your username and password.

16.4 Should you encounter any problems with the security of your account with us, please Contact Us.


17.1 You should ensure that you read our Privacy Policy, which contains important information about the use of your personal data and other information regarding your privacy.

17.2 We will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone for the prevention or detection of crime or the apprehension or prosecution of offenders. There may be other circumstances in which we may be required by law to disclose information about you or your use of the website (this includes providing any information to the Gambling Commission that we know relates to or suspect may relate to the commission of an offence under the Gambling Act 2005). Further details in relation to this can be found in the Privacy Policy.


18.1 Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights including, without limitation, trademarks, logos, graphics, photographs, animations, videos and text or the intellectual property of third parties in the website and its contents.

18.2 You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the website or the computer codes of elements comprising the Website other than for your own personal use.

18.3 Any use other than that permitted under these terms may only be undertaken with our prior express authorisation.


19.1 We may provide links to other websites from time to time (via advertising or otherwise). These links are provided for your ease of reference and convenience only. We do not control such third party websites and are not responsible for their contents. Our inclusion of links does not imply any endorsement of the material contained in such websites or any association with their operators. You acknowledge that we will not be party to any transaction or contract with a third party that you may enter into and we shall not be liable to you in respect of any loss or damage which you may suffer by using those websites. You agree that you will not involve us in any dispute between you and the third party.


20.1 In order to use our Services, you will need the following:


•  Windows - Intel Pentium processor (Pentium II or higher recommended) 64mb ram.

•  Macintosh - Power Macintosh Power PC processor (G3 or higher recommended) 64mb ram.

•  Adobe Flash 10 or greater.

•  Compatible with most Windows Operating systems (Windows 2000, XP, Vista and Windows 7, Windows 8).

•  Internet Explorer versions lower than IE7 are not supported.

Mobile Devices:

•  All mobile devices that can display a webpage (m.cbet88.com)

20.2 In order for you to use certain products offered on the Website you may need to download some software (for example, casino games that are made available via a flash player). Also, certain third party product providers may require you to agree to additional terms and conditions governing the use of their products. If you do not accept those third party terms and conditions, do not use the relevant third party software. We do not accept any liability in respect of any third party software.


21.1 You should make sure that you read the applicable Game Rules carefully before starting to play a game and must comply with the Games Rules when playing a game.


22.1 Nothing in these Terms shall exclude or limit our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence or the negligence by us, our employees or agents.

22.2 You have certain rights under the law. These include:

22.2.1 that we will provide services with reasonable skill and care and within a reasonable time; and

22.2.2 that you will have a right to repair or compensation for damage to your device or other digital content caused by digital content we have supplied.

22.3 You have certain legal remedies if we breach any of these rights which may apply irrespective of these Terms. Nothing in these Terms is intended to affect these legal rights or other rights to which you may also be entitled, for example to damages or specific performance. For more information about your legal rights contact your local Citizens Advice service.

22.4 Subject to the above, we will not be responsible to you or any third party in any way, for any loss or damage whatsoever arising from or in any way connected with:

22.4.1 your, or any third party’s, use of the Website or the Services;

22.4.2 your use of any website linked to from this Website;

22.4.3 any modification, suspension of, or discontinuance of the Website or the Services, save where such loss or damage is caused by our breach of these Terms, our negligence, or our duties under applicable law.

22.5 In addition, we will not be responsible for:

22.5.1 losses that were not foreseeable by you and us at the time of you accepting these Terms;

22.5.2 business losses, and/or losses to non-consumers (for example loss of business, loss of business information, business interruption and loss of profits);

22.5.3 losses caused by the equipment and devices you use to access the Website and/or Services;

22.5.4 any acts or omissions made by your internet service provider or other third party with whom you have contracted to gain access to the Website; and

22.5.5 failure to provide the Services or to meet any of our obligations under these terms where such failure is due to events beyond our control. “Events beyond our control” means any cause beyond our reasonable control which prevents us from providing the services or fulfilling any of our other obligations under these terms and includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.

22.6 Our liability to you arising out of or in connection with and/or these Terms and the provision of the Website and Services is limited in aggregate to £5,000.


23.1 We are constantly looking for new ways to improve the Website and our Services. We therefore reserve the right to amend the Terms at any time in order to comply with (i) updates on rules and regulations by the Gambling Commission; (ii) changes to internal processes relating to the delivery of the Services, and; (iii) other analogous circumstances. We will notify you of any such amendment by publishing a new version of the terms on the Website and by notifying you by a pop-up the following time you login / use the Website. Any new version of the Terms will take effect 14 days after its publication and your continued use of the services after this period will be deemed to constitute your acceptance of such new version of the Terms. You should regularly check the Website to confirm the date on which the Terms were last updated.


24.1 In these Terms, a “calendar day” means 00:00 to 23:59, and any reference to the “Gambling Commission” means the Gambling Commission of Great Britain.

24.2 If any provision of these Terms is found by a court or a regulator to be invalid or unenforceable the other provisions shall continue to apply.

24.3 If you breach these Terms and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the Terms.

24.4 Nothing in these Terms shall be construed as creating any agency, partnership, or any other form of joint venture between you and us.

24.5 Unless expressly stated otherwise, nothing in these Terms is intended to give rights to anyone except you and us.

24.6 We may transfer our rights or obligations or sub-contract our obligations under these Terms, in whole or in part, without your consent: (i) to any entity within our corporate group, or (ii) in the event of a merger, sale of assets or other similar corporate transaction in which we may be involved in. The balance in your account shall not be negatively affected by such transfer or subcontracting. You may not transfer any of your rights or obligations nor sub-contract any of your obligations under these terms in whole or in part.

24.7 These Terms and the relationship between you and us shall be governed by, and interpreted in accordance with, the laws of the United Kingdom as follows: if you live in England or Wales the laws of England and Wales will apply and if you live in Scotland, Scottish law will apply. If you wish to take court proceedings against us you must do so within the United Kingdom.

24.8 These Terms were last updated on 28th August 2018. Please print and retain a copy of these terms for your records.


25.1 In the event of disconnection, when you reconnect to the Website click on the game that you were playing, and you will be prompted to resume your incomplete/unfinished game if there was an outstanding action.

25.2 This excludes any of our live games, which conclude in real time. If any inaction by a player is incurred it will be taken as the players choice and the game will continue and end naturally.

25.3 For games where no additional action is required from you after placing a bet, you can check the outcome of the bet in your Account Statement within My Account. The disconnection will not have affected your game, and you will have the same chance of winning as if no interruption occurred.